FAQs

🌟 What does Happy Hooker Crochet sell?

Happy Hooker Crochet offers handmade crochet square bundles, curated colour collections, C2C squares, granny square packs, and digital crochet patterns. Finished items (such as blankets, bags, and accessories) will also be available in the future as the shop grows.

🧶 Are all items handmade?

Yes. Every square, bundle, and future finished item is handmade by me, Teri, with consistent tension, clean edges, and careful blocking. Each piece is crafted individually, ensuring quality and uniqueness.

🎨 What kinds of bundles do you offer?

I create a variety of curated bundles, including:

  • C2C square bundles
  • Granny square packs
  • Colour‑themed collections (e.g., Midnight Mist)
  • Seasonal or limited‑edition sets
  • Mixed bundles with different stitch styles or sizes

🪡 Do you sell finished items?

Not yet — but finished blankets, bags, accessories, and seasonal pieces will be available soon.

📦 What’s included in each bundle?

Each bundle includes a set number of handmade squares, blocked and ready to use. Some bundles include mixed sizes or stitch styles.

🎨 Do you take custom colour or size requests?

Yes — custom orders are available depending on yarn availability and timeframes. Custom bundles may take longer to prepare.

🧼 How do I care for my crochet items?

Handwash in cool water, reshape gently, and lay flat to dry. Avoid heat, harsh detergents, and machine washing to preserve the fibres and stitch definition.

🚚 Shipping Information

📦 Where do you ship?

I ship Australia‑wide and internationally.

🇦🇺 Domestic Shipping (Australia)

  • Orders ship within 3–5 business days
  • Delivery usually takes 3–10 business days
  • Tracking included on all parcels
  • Express shipping available on request

🌍 International Shipping

Yes — I ship overseas. Most international orders arrive within 10–25 business days, depending on your country.

International customers should note:

  • Customs fees or import taxes may apply
  • Delivery times may be longer during peak seasons
  • Tracking included where available

⏳ Availability & Postage Time Variations

Postage times may vary depending on whether items are readily available or made to order. Ready‑made items ship sooner; custom or freshly made items may require additional processing time.

💳 Shipping Fees / Postage Costs

Shipping fees are calculated automatically at checkout based on your location, parcel size, and shipping method. This ensures accurate, up‑to‑date postage costs every time.

🧵 Usage Rights

✔️ You can:

  • Use my handmade squares in your own projects
  • Sell finished items you create using my squares
  • Mix my squares with your own crochet work

Credit is optional but always appreciated.

❌ You cannot:

  • Resell the squares as-is
  • Claim the squares themselves were made by you
  • Copy, redistribute, or resell any digital patterns

🔄 Returns & Refunds

✔️ Returns accepted for:

  • Major faults
  • Incorrect items
  • Damage during shipping (photo evidence required)

❌ Returns not accepted for:

  • Change of mind
  • Minor variations in colour, gradient placement, or stitch appearance
  • Custom orders (unless faulty)

💰 Refunds

Refunds are processed once the item is returned and inspected. If the issue is my mistake, I cover return shipping.

📸 Evidence for Faults

If something arrives damaged or incorrect, please send a photo so I can fix it quickly.

📘 Do you sell crochet patterns?

Yes — digital patterns are available for select designs, with more coming soon.

💬 How can I contact you?

You can reach me through the Contact Us page on the Happy Hooker Crochet website.

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